Privacy Policy

33bdjol Privacy Policy –
Your information is safe with us

33bdjol is completely transparent about how your personal information is collected, used, and protected. In this policy, we detail how your data is managed and what rights you have.

🔒
SSL 256-bit GDPR Encrypted
Last updated
January 2026
Encryption
256-bit SSL
Data sales
Never
Support
24/7 in Bangla
Quick summary

33bdjol gives your privacy the highest priority. We only collect necessary information, never sell it to third parties, and protect all data with industry-standard security measures. You have complete control over your data.

1 Introduction & overview

This Privacy Policy explains in detail how personal information of 33bdjol platform users is collected, stored, used, and protected. By using the 33bdjol website or mobile platform, you consent to this Privacy Policy.

33bdjol believes your personal information is a valuable asset, and safeguarding it is our primary responsibility. We are committed to being transparent about what information we collect, why we collect it, and how it is used.

With Bangladeshi players in mind, 33bdjol has prepared this policy fully in Bangla. This policy is continuously updated and you will be informed of any changes.

2 What Information We Collect

33bdjol collects only necessary information – nothing more. Below is a detailed explanation of what information is collected under which circumstances.

2.1 Information collected at registration

The information you provide when creating an account is collected. This includes:

  • Full name (as per National ID)
  • Email address & mobile number
  • Date of birth (for age verification)
  • Permanent address
  • Preferred currency (BDT)
  • Password (hashed & encrypted)

2.2 Information for KYC verification

The following documents may be collected during the identity verification process:

  • Copy of National ID (NID), passport, or driving license
  • Proof of address (utility bill or bank statement)
  • Payment method verification details (bKash/Nagad number)
  • Selfie or photo ID (in specific circumstances)

2.3 Automatically collected information

Some information is collected automatically when you use 33bdjol:

  • IP address & device identifiers
  • Browser type and operating system
  • Login and logout time and date
  • Gaming history & transaction records
  • Time spent on platform & pages visited
  • Information collected from cookies and similar tracking technologies
Type of Information Purpose Mandatory?
Name & ContactAccount ManagementYes
Date of birthAge Verification (18+)Yes
Identity documentsKYC VerificationBefore withdrawal
Payment informationTransaction processingYes
Gaming historyService improvement & securityAutomatic
Device informationSecurity monitoringAutomatic

3 Use of Information

33bdjol uses collected information for specific purposes. We never sell your personal information to advertisers or irrelevant third parties.

3.1 To provide our services

Data is used to manage your account, process payments, personalize gaming experience, and provide technical support.

3.2 For security and fraud prevention

Information is analyzed to detect suspicious activity, prevent multiple accounts, enforce anti-money laundering policies, and maintain platform integrity.

3.3 To fulfil legal obligations

Data is used to meet licensing authority requirements, fulfill lawful requests from law enforcement agencies, and for tax and financial reporting.

3.4 For communication and support

Information is used to resolve support tickets, send important account-related notifications, inform you about relevant promotions, and improve service quality.

Marketing communications

33bdjol only sends promotional emails or SMS with your explicit consent. You can withdraw this consent at any time from Account Settings.

4 Information Sharing & Disclosure

33bdjol never sells your personal information. However, data may be shared in limited cases.

4.1 Trusted Service Partners

Only the necessary information is shared with payment gateways (bKash, Nagad, etc.), game software providers, KYC verification services, and cloud storage providers. All such partners are bound by strict confidentiality agreements.

4.2 Legal requirements

Information may be disclosed in response to court orders, lawful requests from government authorities, or anti-money laundering investigations. In such cases, 33bdjol complies with applicable laws.

4.3 Business transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. Users will be notified in advance in such cases.

4.4 What we do not share

  • Selling information to advertisers or marketing companies
  • Personal information on social media platforms
  • Your gaming details with irrelevant third parties
  • No unnecessary information without your consent

5 Cookies & tracking technology

33bdjol uses Cookies and similar technologies to enhance your experience and ensure platform security. Cookies are small text files stored in your browser.

5.1 Managing Cookies

You can control Cookies through your browser settings at any time. However, disabling Essential & Security Cookies may disrupt some core functionalities of the platform. We request your consent regarding Cookies when you first visit the platform.

6 Data Security Measures

33bdjol follows the highest industry standards to protect your information. Our security infrastructure is continuously reviewed and upgraded.

6.1 Technical Security

  • SSL Encryption: All data transfers are secured by 256-bit SSL.
  • Data Encryption: Sensitive information (passwords, payment data) is stored with AES-256 encryption.
  • Firewall Protection: An advanced firewall system blocks unauthorised access.
  • 2FA Feature: Two-Factor Authentication can be enabled as an optional feature.
  • Regular security audits: Regular Penetration Testing by third-party auditors.

6.2 Technical safeguards

  • Limited employee access – only necessary staff can view user information.
  • All employees are bound by confidentiality agreements.
  • A data breach response plan is in place.
  • Regular security training is conducted.

6.3 Actions in case of data breach

If a data breach occurs that could put your rights at risk, 33bdjol will notify the relevant authorities within 72 hours and affected users within a reasonable time.

7 Your Data Rights

33bdjol believes you should have complete control over your personal information. Your rights are detailed below.

Right of access

You have the right to receive a copy of any personal information we hold about you. Submit a request through Support.

Right to Rectification

You can request corrections to inaccurate or incomplete information through Account Settings or support.

Right to deletion

You may request deletion of your data in certain circumstances. However, legal obligations apply.

Right to restrict processing

You may request to limit the use of information for specific purposes.

Right to portability

You can request to export your data in a structured format.

Right to object

You may object to certain types of data processing, particularly for marketing purposes.

7.1 How to exercise your rights

To exercise any of your rights, email [email protected] or contact us via live chat. 33bdjol will endeavor to respond to your request within 30 days.

8 Data retention period

33bdjol does not retain your information longer than necessary. Different retention policies apply depending on the type of data.

Type of Information Retention period Reason
Account information5 years after account closureLegal obligations
Transaction records7 yearsFinancial regulatory requirements
KYC Documents5 years after the end of the relationshipAnti-money laundering laws
Support contact2 yearsService quality assessment
Gaming logs3 yearsDispute resolution
Marketing consentUntil consent is withdrawnEffective marketing

9 Privacy Protection for Minors

33bdjol strictly prohibits minors (under 18) from opening accounts or engaging in gaming. We do not knowingly collect any personal information from minors.

Age is verified at registration through date of birth. The KYC process applies a further layer of age verification. If we discover that a minor has provided us with their information, we will promptly delete it and close the account.

A message to parents

If you suspect your child has created an account on 33bdjol, please contact [email protected] immediately. We will take swift action.

10 Policy Changes & Contact

33bdjol may update this Privacy Policy from time to time. Changes may occur due to legal updates, the addition of new services, or security improvements.

10.1 Change notifications

For significant changes, you will be notified 30 days in advance via email and banner notice on the platform. Minor changes will be updated on the website on the effective date.

10.2 Contact information

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch:

  • Email: [email protected]
  • Live Chat: Available in Bangla 24/7
  • Response time: Typically within 48 hours
Document details

Last updated: 01 January 2026 | Version: 3.2
This privacy policy applies to all services on the 33bdjol website and mobile platform.

Why the 33bdjol Privacy Policy is trustworthy

End-to-End Encryption

Every data transfer is encrypted with 256-bit SSL. Hackers or third parties cannot intercept it.

256-bit SSL
Sale of data is prohibited

33bdjol never sells your personal information to advertisers or third parties – this is our core commitment.

No Data Selling
You are in full control

You have the right to view, correct, delete, and export your data. Manage it easily through Account Settings.

User control
Minimum retention

Data is deleted once no longer needed. No excess information is retained beyond legal obligations.

Data Minimization
Full Policy in Bangla

The entire privacy policy is prepared in Bangla so you can understand easily. No English complexity.

Transparency in Bangla
Regular audits

Regular security audits are conducted by third-party experts and reports are published.

Penetration Testing

Frequently Asked Questions

33bdjol has a clear settlement policy for matches that are cancelled or stopped midway. If a match is cancelled before it starts, all bets are refunded and the full bet amount is returned to your wallet. If a match is stopped after it has started, and at least 80% of the game has been completed, settlement may be based on the result up to that point. Otherwise, all bets are voided (refunded). For live in-play bets, settlement is based on the score at the time of stoppage – provided the match has progressed sufficiently. Settlement typically happens within 48 hours and you can see the result in your betting history. For details Terms & Conditions on the page.

You can change the interface language on 33bdjol from two places. The first method is at the very bottom of the page in the Footer section—there's a language dropdown where you can select Bangla, English, or other available languages. The second method is when logged in, go to Account Settings, then in the Preferences or Language section, set your preferred language. This setting will be saved to your profile and will remain the same language next time you log in. The same method works on mobile. Note that changing the language will update all menus, buttons, and notifications to the new language, but in-game content depends on the game provider's language settings.

Enjoy with your privacy protected

Your information is protected with the strictest security at 33bdjol. Register with confidence and enjoy a world-class gaming experience.

18+ · Play responsibly · Responsible Gaming
বাংলা